Hardware repair services

Repair your hardware such as telecoms, networking and data transmission equipment to the highest standards. Certified to ISO9001 quality & 14001 environmental standards, you can extend the life of your equipment through our consultant-led ‘Life Cycle’ approach to repairing hardware.

Receive efficient operations for your hardware with our unique and successful solutions. For over 30 years, we have delivered repairs to high standards due to being key partners with some of the largest manufacturers and telecom providers.

Read about the benefits of repairing your hardware with us

Working with us, you’ll get:

  • Low BER rate
  • Multi-vendor repair services
  • Short turnaround time for repair
  • Improve sustainability performance
  • High quality, innovative, component-level engineering
  • Repair rather than replace, reduce client CAPEX and environmental waste

A variety of faulty devices repaired by experts

From switch repairs to barcode scanners and till repairs, we harness the latest techniques to repair and refurbish - such as BGA chip replacement and LCD bonding. Our expertise covers data transmission, networking (servers, switches, routers) and telecom repairs, meaning we can tackle a vast array of faulty devices.

Our engineers monitor and report common faults, diagnose electronic and electro-mechanical faults, and repair and replace faulty components. We also replace components which may show signs of deterioration and could fail in the future. Our engineer’s product knowledge and experience are key to knowing what to look out for, including common areas of weakness with each type of repair.

Types of hardware we can repair

High chance of repair & extending the life of your equipment efficiently

Our ‘beyond economical repair’ rate is kept to a minimum (less than 3%) by extensive engineer training and early fault diagnosis. This is then supported by our stores and purchasing departments who source and store critical components to complete the repair as quickly as possible and ultimately extend the life of the equipment.

Whilst it can not be guaranteed, when you come to us as the first repair agent to look at a faulty product, we have the highest chance of repair.

Maximise Budgets

Hardware support comes with potentially high costs. Outsourcing support of in life equipment to manufacturers is not always commercially viable. Our hardware repair services maximise budgets and ensure you remain in control of spend and keep within budget.

Evolving Technology

Staying at the forefront as technology consistently changes can be challenging. Multimessage continually adapt and provide solutions for customers to support new technology and equipment.

End of Support/ End of Life

As equipment becomes end of support or end of life from manufacturers, it does not mean it cannot be supported after this date. Multimessage specialise in extending the life of hardware by repairing faulty equipment and utilising asset recovery services to reuse equipment and maintain any existing sites.


We understand that as organisations grow, new equipment needs to be supported and in greater volumes, finding a specialist partner to provide the support services to maintain hardware is essential. Look no further, Multimessage can provide a ‘one stop’ solution for all the repair requirements and any logistics assistance to ensure SLA compliance. Our solutions can be scaled up or down as necessary, resulting in a more cost-effective solution for your company.

Our in house facility contains many of the latest diagnosis and repair technologies:

  • PAT testing
  • Custom jigs
  • LCD bonding
  • EMC chamber
  • BGA replacement
  • Environmental chamber
  • Laser etching and cutting
  • 3D printing FDM and DLP
  • Flying probe automatic test equipment

Ready to work with a market leading repair centre?

To find out more about what we can do for you, simply, get in touch. Access cost-effective expert testing and repair of your equipment. With 30+ years in business, our experience is our biggest asset and it’s why we’re a market-leading repair centre.

Need a Repair?

Some of Our Partners

BT logo

Maintel logo

NEOS logo

AVAYA logo


Babble logo

DAISY logo

Ascom logo

Wavenet logo