Services

Multimessage (MM) provide a tool kit of services to enable our customers to thrive in an ever-advancing industry where providing up to date technology and solutions needs to be coupled with maintaining legacy customer equipment.

Using the range of services on offer can ensure our partners support the legacy contracts, meet critical SLA and comply with environmental and security policies whilst continuing to target new business and install new solutions for customers.

Utilising our ‘toolkit’ of services to suit your specific needs ensures maximum efficiency and we will deliver more than you expected.

Maximise Budgets

Hardware support comes with potentially high costs. Outsourcing support of in life equipment to manufacturers is not always commercially viable. Our hardware repair services maximise budgets and ensure you remain in control of spend and keep within budget.

Evolving Technology

Staying at the forefront as technology consistently changes can be challenging. Multimessage continually adapt and provide solutions for customers to support new technology and equipment.

End of Support/ End of Life

As equipment becomes end of support or end of life from manufacturers, it does not mean it cannot be supported after this date. Multimessage specialise in extending the life of hardware by repairing faulty equipment and utilising asset recovery services to reuse equipment and maintain any existing sites.

Scalability

We understand that as organisations grow, new equipment needs to be supported and in greater volumes, finding a specialist partner to provide the support services to maintain hardware is essential. Look no further, Multimessage can provide a ‘one stop’ solution for all the repair requirements and any logistics assistance to ensure SLA compliance. Our solutions can be scaled up or down as necessary, resulting in a more cost-effective solution for your company.

Repairs

Specialists in repair of telecoms, networking, data transmission, IT and retail equipment. Our consultant led ‘Life Cycle’ approach to hardware, ensures we extend the life of equipment through repair.

Inventory Management & Logistics

Our inventory management solutions enable channel partners to expand their portfolio of products and extend the life of support for legacy equipment to meet customer business requirements.

Spares

Our after-market sales team provide multi-vendor support and provide our customers with access to fully tested equipment processed inhouse by our dedicated team of engineers.

Engineering and Pre-staging

A department specialising in supporting planned engineering services, inhouse product investigation and prestaging of customer owned equipment provides partners with additional resources and efficiencies when required.

Asset Recovery

Optimising hardware for existing contracts or resale requires a managed service for asset recovery. This ensures security of data, regulatory compliance for WEEE disposal and improves sustainability and environmental performance.

Some of Our Partners

BT logo

Avaya logo

Ericsson-LG logo

Multimessage: Enhancing Operational Efficiencies