Case Studies

Our case studies provide an insight into our solutions and how they helped improve our partners business and reaping the rewards of being more efficient and sustainable.

Neos Networks

Due to Neos Networks exponential growth, their demand for stock was increasing and their delivery success for both the time and accuracy of the picked parts was below where it should have been. Therefore, their system required restructuring. In order to improve these systems, the first challenge was to design and build a bespoke portal to support Neos Networks now and well in to the future.

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Multimessage have a long standing relationship with Maintel & Azzurri Communications. Azzurri was purchased by Maintel in 2016. In 2006 Multimessage were approached by the customer to offer repair and logistics services for a dect handset for a large retail chain. The previous model was expensive with a slow turnaround using the manufacturer, time consuming on administration and also dect handsets were going missing.

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David George, founder of Pragma contacted Multimessage in 2012 to enquire about using our services for repairs and warranty management of the Ericsson-LG range of products Pragma were selling.

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Multimessage have been a BT repair partner for many years. In 2014, Multimessage were contacted by BT about further repair work and our stock and logistics capabilities. BT required a more efficient service where repairs, logistics and stock management was managed by one company for a range of voice products. Our proposal to BT would revolutionise their stock management for this piece of business.

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Elite Group

Elite Group (formerly known as Hign Span) have been a long standing customer of Multimessage for repairs and logistics. A project we completed for Elite Group required pre-configuration and distribution of 6000 Avaya phones and a router for each site to be sent direct to the end user customer.

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Some of Our Partners

BT logo

Maintel logo

NEOS logo

AVAYA logo


Babble logo

DAISY logo

Ascom logo

Wavenet logo