Avaya Repairs: 3rd Party Maintenance Support

MM is the approved 3rd party repair centre for Avaya IP Office and legacy INDeX equipment. As an Avaya partner we repair both in- and out-of-warranty-products for Avaya and channel partners in the EMEA region.

We pride ourselves on solving difficult problems and providing simplicity for our clients.

Our engineering team undertakes complex Avaya equipment repairs. Our skilled engineering team diagnose faults, repair to component level, and ‘soak test’ in our reference systems with traffic monitored to ensure any reported fault does not recur. Our repairs focus on quality and service, providing peace of mind and trust to all our clients.

Avaya Support: Present & End-of-Life

MM provides Avaya repair support services for both current and end-of-life products from the brand’s portfolio, including Digital, Dect and IP phones, systems, servers, gateways and power supplies. Also supported: Avaya definity, Avaya IP office, Avaya Aura and ASP.

MM repair capabilities for Avaya equipment

  • Avaya IP Office - IP500, Digital and IP Extension Cards, Trunk Cards, Expansion Modules, Power supplies
  • Avaya IP Office - IP400, Small office Units, Digital and IP Extension Cards, Trunk Cards, Expansion Modules, Power supplies
  • Avaya Aura Communications - Avaya Gateways, Avaya Servers and associated cards
  • Avaya Solutions Platforms – Servers
  • Avaya Communication Server 1000
  • Avaya Index - SVRC, CPU, Line cards, Modems, Wallboards
  • Avaya Definity - Audix, Processors, Line cards, clock cards
  • Avaya SDX & Argent Branch

To apply for an RMA for an Avaya repair under warranty please click here.

Our repair capabilities are based around client demand. If a product range you’re looking for is not listed above, please contact us and we’ll be happy to review any request and potentially expand our repair capabilities on Avaya.

Call us to discuss your Avaya repair needs

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